Privacy Policy

Last updated: September 30, 2026

ClockWork Pro ("we," "our," or "us") operates the ClockWork Pro mobile application and web dashboard (the "Service"). This Privacy Policy explains how we collect, use, and protect your information when you use our Service.

1. Information We Collect

Account Information: When your employer creates your account, we collect your name, email address, phone number (optional), role, department, and hourly rate as provided by your employer.

Time & Attendance Data: Clock-in and clock-out times, break durations, shift schedules, timecard approvals, and time-off requests.

Location Data: When you use the mobile app to clock in or clock out, we record your GPS position to verify you are at your work location (geofence verification). While you are clocked in and the app is open on your device, the app also records your position periodically (about every five minutes, and when you move away from the work location) so your employer can see whether you left the site during a shift and so a forgotten clock-out can be detected. The app does not track your location in the background: nothing is collected while the app is closed, while you are clocked out, or without your device's location permission.

Device Information: Device type, operating system, push notification tokens (for sending you schedule updates and reminders), and app version.

Profile Photos: If you or your employer upload a profile photo, we store it securely.

2. How We Use Your Information

We use the information we collect to:

• Provide employee scheduling, time tracking, and workforce management services
• Verify clock-in/clock-out location via GPS geofencing
• Calculate hours worked, overtime, and payroll estimates
• Send push notifications about schedule changes, timecard approvals, shift swaps, and reminders
• Generate reports and analytics for employers
• Maintain audit logs for compliance purposes
• Improve and maintain the Service

3. How We Store Your Information

Your data is stored securely using Supabase, which runs on Amazon Web Services (AWS) infrastructure. All data is encrypted in transit (TLS/SSL) and at rest. We use Row Level Security (RLS) policies to ensure employees can only access their own records, while administrators can access organizational data.

4. Information Sharing

We do not sell, rent, or trade your personal information. We share data only in the following circumstances:

• With your employer: Admins and authorized managers at your organization can view your time records, schedules, and work-related data as part of normal business operations.
• Service providers: We use Supabase (database and authentication), Expo (push notifications), and standard cloud infrastructure providers to operate the Service.
• Legal requirements: We may disclose information if required by law, court order, or government regulation.

5. Location Data

ClockWork Pro uses GPS location data for one purpose: confirming where work happened. Specifically:

• Your position is recorded at each clock-in and clock-out
• While you are clocked in and the app is open on your device, your position is also recorded periodically — about every five minutes, and when you move away from the work location — and the most recent one is kept with your time record
• The app does not track you in the background. No location is collected while the app is closed or while you are clocked out, and the web dashboard and kiosk never collect location
• Location data is stored as part of the time log record and is visible to your employer's admins and managers
• You can deny location permissions, but your employer may require them for clock-in verification

6. Push Notifications

We send push notifications for schedule updates, timecard approvals/rejections, shift swap requests, missed clock-out reminders, and team messages. You can disable notifications in your device settings at any time.

7. Cookies and Web Analytics

Our public website and web dashboard use Google Ads conversion tracking (gtag.js) to measure the effectiveness of our advertising and understand how visitors arrive at our site. This involves a small number of cookies set by Google, which may collect your IP address, browser type, referring URL, and pages visited.

This tracking applies only to the ClockWork Pro website and web dashboard. The ClockWork Pro mobile app does not use Google Ads, Google Analytics, or any third-party analytics or advertising SDKs.

You can opt out of Google's advertising cookies at adssettings.google.com or by using browser tools that block third-party cookies.

8. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. If your employer deactivates your account, your records are preserved for their business needs.

If your employer closes its ClockWork Pro company account, its records are not deleted straight away. The account becomes read-only: no one can clock in or change records, and your employer can still sign in to export them. Hours worked, breaks, pay records and related employment records are kept for three years from the date the account was closed, because employers are required by law to keep them, and are then permanently deleted — unless the law requires a longer period or we are legally required to keep them, for example because of a dispute. If your employer reopens the account during that time, the records stay with it as before.

When your account is deleted — by your employer, or through a verified deletion request — we permanently remove your profile, contact details, photo, schedules, messages, attachments, time-off requests and login. Wage records are the exception. Hours worked and pay records are documents your employer is required by law to keep for a set period, and they remain identifiable to you because that is what makes them valid wage records. The GPS coordinates recorded on those time records are removed; only the hours and pay figures are kept, and only for as long as the law requires.

We keep encrypted backups of our database so we can recover from accidents. Information that is deleted may remain in those encrypted backups for up to 90 days, after which the backups expire and are permanently deleted; if we ever have to restore from a backup, we do not bring back information that was deleted after that backup was taken.

9. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data — use our data deletion request form. Wage records your employer must keep by law are retained; everything else is deleted.
• Opt out of push notifications
• Withdraw consent for location tracking

To exercise these rights, contact your employer's ClockWork Pro administrator or email us directly.

10. Children's Privacy

ClockWork Pro is a workforce management tool intended for use by employers and their employees. We do not knowingly collect information from children under 16. If we learn we have collected data from a child under 16, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@clockworkpro.app

Website: clockworkpro.app